Friday, 7 March 2014

Women's day

Women is the most beautiful creation of the God. In order to recognise the efforts of women who play several important roles in the life's of each of us. United Nations started celebrating 8th  March as International Women's day. The political and human rights theme designated by the United Nations runs strong, and political and social awareness of the struggles of women worldwide are brought out and examined in a hopeful manner. This is a day which some people celebrate by wearing purple ribbons

This celebration of Women's day started in the year 1977. This year's women's day celebration theme by The UN  is "Equality for Women is Progress for All".

There is a very famous saying, "If you educate a male, you educate a person,If you educate a female,you educate a whole family".
Today Women play an equal part in the success and progress of the world. From Mother Teresa, Ela Bhatt (SEWA), Sania Mirza( Lawn Tennis),Saina Nehwal( Badmintion) Chanda Kochchar (ICICI Bank), Shikha Sharma( AXIS) Arundhati Bhattacharjee ( SBI) ,Kalpana Chawla. Anu Agha, Zia Mody, Indira Gandhi, Sarojini Naidu, Lata Mangeshkar, The list is endless today, Each and every field you can think of there is a women achiever.  

Today's women is not only a successful Mother,Wife,Sister,Daughter but also a successful Entrepreneur, Manager, Ideator,Innovator,Scientist,Astronaut,Sports person,Actress,Director,Music Composer,Model,Singer and it goes on.

Women in the society needs to be respected,Empowered,Encouraged and given full support, She should not be suppressed to lead a life of compromises. Women does a lot of sacrifices in her life by bringing us to this world.



We at Eagle Travels over the last 36 years have followed a policy ensuring Women’s safety and comfort while travelling alone with us. Eagle Travels never allocates a seat next to a alone women traveler to a male passengers in spite of the fact that the bus is running full and there is huge demand for the seat. We forgo profits in order to maintain Safety and comfort for women passengers travelling alone. We allocate co passengers seat only to a lady. In case we are not able to find another lady, the adjacent seat remains vacant.

Tuesday, 28 January 2014

Bringing smiles to 10,000 lives daily


We all have in our childhood played games like building blocks & creating human chains and links.Each block plays its own important & unique role in the formation of the entire structure. Each human in the chain or each runner in the relay race in an integral part of the entire value chain, each one's contribution is extremely important in the proper functioning of the system.

Our organisation comprises of the following people
  • Drivers
  • Attendants/helpers
  • Cleaners
  • Ticket booking  staff & agents
  • call center staff
  • Janitors
  • Hostesses
  • Security guards
  • Accountants
Every staff member plays a role which is unique and irreplaceable.

  • Janitors duly is to keep the washroom at our office/Waiting lounge and in our buses clean. We all need to answer nature's call at frequent intervals and we all need a good clean washroom for the same. 

  • Ticket booking staff & agents: These are the people who are our eyes,ears and nose, They are responsible for ticket booking and bringing business to the organisation. Their interaction is highest with the customers. Their behavior matters the most to customers, they not only provide all the information to the customer but also help them understand and help them with a smoother booking of tickets.

  • Cleaners:  The responsibility is to keep the bus clean and tidy for travel. The bus needs to be cleaned not only from inside but also from outside,It takes around 2 hours to clean the entire bus as there is lot of litter in the bus in the form of empty packets,bottles,wrappers and papers. It is very necessary to keep the bus clean for the next ride as it forms a very important part of the customer experience. Thus our cleaners work relentlessly to keep the vehicle speak and span.

  • Attendants and Helpers: These are those people who travel with the bus,their responsibility is to provide you the amenities like water bottle, Blanket,loading and unloading your luggage along with timely informing customers about the halts and approaching destinations. They handle the entertainment system also.
                                        
  • Call centre employees: These are the back end people of our organization,who are never seen but always heard. They manage the entire call centre and online booking along with handling all your queries.

  • Accountants:  They manage the cash flows for the company, movement of money and licensee and permissions.

  • Drivers: These are key personnel of our entire organization. They are responsible for your actual movement from one place to another. They make you reach destination soundly  and safely.It is their driving skills which determiners the smoothness of the ride. Their ability to drive through traffic,terrains,bumps,fog and rains helps form the opinion of the company and its services.




We are fortunate that our drivers are associated with us for over 2 decades now.They care for our business as their own business and we as responsible employers take care of them and their family.

We have a staff of around 500 people so our extended  family comprises of 2000 people. With  2000 passengers travelling with us and their extended family comprises of 8000 people. So overall we are able to bring smile to 10,000 life each day.

We are Eagle travels always keep a motto is "We at Eagle Parivar have given the word "Comfort" to the Travel world over the last 35 years and will continue to offer optimum service levels at affordable prices consistently.."

A big thank you for one and all, We exist only because of our employees and our customers.





Tuesday, 10 December 2013

Rann Utsav.

Rarely does it happen in one’s life that what we see and what we experience leaves one speechless. One of such experience that India has to offer, awaits you at Rann Utsav, in Kutch, Gujarat. Considered as one of the best experiences of life across the world by lonelyplanet, it is a one of its kind initiative.

Rann Utsav is a festival organised by the government of Gujarat near Ghordo village, which is on the edge of one of the very few salt marsh deserts of the world. As long as one can see, there is just white sand and blue sky. It is a rare experience that any writer will find difficult to express. In the age of urban life, with honks of horn and concrete jungles, ran Utsav comes as one of the most prized experience. But the purpose of Rann Utsav goes beyond just desert. More than anything, it celebrates the rich culture and heritage of Gujarat. You can experience and have a chance to carry home with you the arts, handicrafts, handloom weaving, pottery, Bandhani fabrics of Kutch.

In the evenings before moonlit nights, there is a special experience waiting for you – the folk music and dance of Kutch. Over 50 different artists and dancers perform on moonlit evenings often running into nights, under the open sky and winter breeze. Sitting on Indian style beds getting the peek at unique culture of thousands of years in few hours is a treat in itself. After the performances, you can stay at modern tents with facilities like electricity and even washrooms and experience the desert first hand.

Rann Utsav includes camelback rides into the desert, sightseeing to Mandvi, which is a beach town and home to Vijay Vilas Palace, favourite filming location for Indian films, Indo Pak border and visit to Kala Dungar (Black Mountain). Eagle travels connects Baroda & Ahmedabad to Mandvi with its daily sleeper service.

Rann Utsav is organised at Ghordo village, 400 kilometres from Ahmedabad, the biggest city of the state of Gujarat. Throughout the way, connectivity is very easy. Eagle travels runs every day buses for Bhuj from Ahmedabad, Once in Bhuj, there are ample transit facilities to go to Ghordo. What’s more, you can also book tickets online at 5% discount or through an android app, Eagle travels follows a ladies seat policy & take care of the safety of female passengers travelling alone.



Apart from the Rann Utsav, there are many other places one can visit in Kutch. Only a 100 kilometeres from Bhuj rests Dhola Vira, site of Harappan civilisation. It is one of the three sites of Harappan civilisation, two of which are in India. There is also a wild ass sanctuary in Kutch, which is an endangered animal found only in Gujarat. There is also Narayan Sarovar, a temple town sitting only a few kilometres away from international border. The staff of Eagle travels is well knowledgeable of local region which allows you to relax and enjoy the trip.


Come & enjoy the beauty of White rann of Kutch & get meserised with the nature's beauty.

Monday, 2 December 2013

Jaddu ki Jappi

We are living in the world of everything "Instant". Instant coffee,Instant noodles,Instant loan,Instant money,instant mix,instant food along with instant communication. We want things to happen instantly. In this instant world are we losing our patience instantly,Do we have patience now a days?

Will provide you with two instances.

Incident 1: A customer arrives at 8:30 PM in Ahmedabad in our bus from Rajkot, This is on a tuesday evening, Her husband and daughter arrives to receive her. This lady has to go back to Rajkot on saturday evening at 5 pm, She asks her husband to book the return ticket then and there,Husband approaches the booking agent inside,Who is surrounded by several customers at that point in time as evening time is peak departure time. We do not follow a queue system so we all surround the concerned person & want a reply to our query instantly no matter what the other person is doing. So the husband barges in between & asks a ticket to be booked. Booking agent replys to him showing the notice on the wall, which states the call centre no. 079-615555555.Agent asks him to call the help line no. & get the ticket booked.

 In order to provide ease of ticket booking we have a 30 seater call centre, along with an andriod app for ticket booking using smartphones,tickets can also be booked online & we are providing 5% discount on online booking. Hearing this the husband gets angry and starts saying how rude are you to talk.Why can't you book the tickets,We are your customers since ages.

With the changes in technology,We are providing each & every way for the customer to book tickets with the ease of your home,office or any where else. But we do not have the patience to allow others to finish their work & take up your work on top most priority.

Incident 2: A customer walks in at our paldi office at 12:10 PM & inquires about the departure timing of Rajkot bus. Counter staff informs as 12:30 pm from paldi & 1 pm from S G Road. The customer books the tickets & then makes a comment about why such a delay & says other operators have services every half an hour.When he is being corrected that others have services every one hour & so do others is when he starts asking the timing of all our previous departures. The world today has become a place where every customer wants the service instantly, If a customer has to wait for 20 minutes for his/her journey to start,We start making opinions & giving comments.

Indian cultures is known for its philiophosy of "Vasudev Kutumbhacum" meaning one big family. We are becoming self centred people,We all care about ourselves & no body else. We are losing our virtue of patience & empathy towards others.

Every day our booking staff,Drivers,Cleaners have to deal with hundreds of customers.We train our staff for etiquettes to behave with our customers. It is very easy for anyone to blame others on rude behaviour & spread the word while not paying any attention to one's own deeds.

We want to create a better country for ourselves & for our future generations. Lets us togather start showing some empathy for each other. Lets recognise the efforts put in each & every person,Lets get compassionate towards each other & make a better place for you & for me & for the entire human race.

As Munnabhai says in Munnabhai MBBS. Lets give each other "Jaddu ki jappi".



Wednesday, 30 October 2013

Technology in bus: Booking Part 2


 One of the biggest change which has taken place is the way tickets are booked. Previously commuters had to go down to the operators/agents office to book tickets & they could not book return tickets. Today Bus tickets can be booked in the following manners

             ·         Booking through call centres of operators/telephonic booking.
 ·         Booking Online through the operators websites or through travel portals like    Redbus.in,Abhibus,Travelyarri,Makemytrip among others.
 ·         Booking through Mobile Apps of operators

Today 5% Indians have started booking their tickets online & this population is rising each day.Previously bus tickets were booked hours/minutes before the departure where the situation today is around 32% book on the day of the travel, while 24% book a day prior to the day of travel and during festive/holiday season tickets are booked almost 15-20 days in advance. Online bus booking have witnessed a huge spurt since January 13 registering a whopping 185% growth.

India today has 2000 organised private bus operators in the country with a fleet of 20,000 luxury buses of which around 20% of the buses are in the AC bus category. 72%  of all online booking is for AC buses & 28% for non ac buses. These 2000 private bus operators have services to a minimum of 10 cities each & each city has atleast 1 office by networking their own offices & issues computerized tickets has lead to real time inventory management, thus improving the occupany levels in bus.

Change is the only constant in life & it keeps taking place for the betterment of humanity & mankind.There is some new innovation taking place now as you go through this article.


Eagle travels,a bus operator in states of Gujarat,Maharashtra,Rajasthan,Delhi since last 35 years having its services between Ahmedabad,Rajkot,Jamnagar,Porbander,Bhuj,Gandhidham,Anjar,Baroda,Surat,Vapi,Udaipur,Mumbai,
Pune,Jaipur,Delhi & Mundra among others.Eagle travels were the first operator to have a networked office and giving computerised tickets,Eagle travels are the pioneers in introducing Volvo,Mercedes & multi axle buses in the Gujarat region. Eagle's recent addition to its fleet is Club One the best in super luxury buses,it believes in technology & its use & up gradation.Our fleet of 200 buses consists of 50 volvo,Mercedes buses,  We strive to keep you “A step ahead….. Always”


Technology in Buses : The Machine Part 1


We are living in 21st century, technology has grown by leaps & bounds in this age. Today it is not possible for us to spend a single day or stay a single minute without any technological innovation. Smart phones invention has lead to your office, your wallet, your social presence, your music, your television all in one small device. If you do not make changes with the technology, you become outdated.

Gone are the days when bus journeys were looked down upon & the condition of bus used to be bad. Today there are sleek, clean, comfortable buses for the journey after the introduction of advanced buses by companies such as Volvo, Mercedes, Scania, Man along with our Indian cos Tata & Ashok Leyland.Technology has played an important role in this turnaround.



Indian Bus sector which is a 15,000 cr industry today has also made huge process in terms of technological innovations. In the Indian traveller's mindset bus travel is picking up, as is evident from the fact that the railways had to stop the Shatabdi service between Mumbai and Pune for a while because of the growing popularity of the Volvo bus service on the expressway linking the two cities. Ahmedabad –Rajkot have 39 train connections on an average  & 60 bus connections in a day. This shows the preference of bus over other modes of transport.



Today’s bus come equipped with charging facility, WIFI to keep you connected on the go, Buses have facility to watch live television along with pre- loaded DVD, they come fitted with toilets, food is served on board. Sleeper buses are also part of innovation in the sector.

New technologically advanced multi axle buses have helped reduce the travel time between Intercities by 15% .Bus travel normally used to be carried out for journeys in the 6-10 hours range. This mindset is also changing with the introduction of multi axle automatic transmission sleeper & semi sleeper buses. Take for instance Ahmedabad to Bangalore by train takes 36 hours, while the same journey in bus is carried out in 24-26 hours.

Power steering equipped bus with automatic transmissions helps the bus operators in improving their mileage & in reducing the effort put in by the driver along with providing comfortable travel to the passengers.
Change is the only constant in life & it keeps taking place for the betterment of humanity & mankind.There is some new innovation taking place now as you go through this article.


Eagle travels,a bus operator in states of Gujarat,Maharashtra,Rajasthan,Delhi since last 35 years having its services between Ahmedabad,Rajkot,Jamnagar,Porbander,Bhuj,Gandhidham,Anjar,Baroda,Surat,Vapi,Udaipur,Mumbai,
Pune,Jaipur,Delhi & Mundra among others.Eagle travels were the first operator to have a networked office and giving computerised tickets,Eagle travels are the pioneers in introducing Volvo,Mercedes & multi axle buses in the Gujarat region. Eagle's recent addition to its fleet is Club One the best in super luxury buses,it believes in technology & its use & up gradation.Our fleet of 200 buses consists of 50 volvo,Mercedes buses,  We strive to keep you “A step ahead….. Always”

Monday, 30 September 2013

Porbander- Birth Place of the father of Nation.


Porbandar is a city of Gujarat  state in western India. The district covers an area of 2,298 km². It had a population of 5,86,062. This district was carved out of Junagadh District. It lies on the Kathiawar peninsula. Porbandar city is the administrative headquarters of this district. This district is surrounded by Jamnagar district to the north, Junagadh district to the south and the Arabian Sea to the west.As of 2011 it is the second least-populous district of Gujarat, after Dang.

Porbandar  is a coastal city in the Indian state of Gujarat, perhaps best known for being the birthplace of Mahatma Gandhi and Sudama (friend of Lord Krishna). As the birthplace of one of the most famous leaders of the world, Porbandar has a significant tourism-led infrastructure and economy. The area around Mahatma Gandhi's home has been renovated to become a temple of peace known as “Kirti Mandir”.
Fishing and small-scale and industrial fish processing gives a lot of employment to the city and to neighboring districts. 


The city is well-connected by road, rail and air to the various cities across the country. Road The city is connected through National Highway 8B, connecting to Rajkot and Ahmedabad. National Highway 8E Ext (also known as State Highway 6) connects to Jamnagar, Dwarka in the north and Veraval, Bhavnagar in the south.


Eagletravels has daily six  services to Porbander from Rajkot & Daily two services from Ahmedabad. These are regular seating & sleeper services. The ticket prices from Ahmedabad are 280 Rs & 350 Rs for sleeper bus & from Rajkot 160 rs. There are also AC services to Porbander. Eagle travels is operating in the Rajkot-Porbander route since 1985. Its been 18 years of dedicated service in this sector.

On Bapu’s birth anniversary on 2nd October. We salute the man who gave India Independence.